Returns Policy

Property Repair Systems - 01626 331351

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Our Returns Policy - Property Repair Systems Products

Faulty or damaged goods may be returned within 7 days of purchase for a full refund, with carriage paid or refunded. Replacement goods will be Invoiced and must be paid for in advance, pending arrival of the faulty goods at our premises. Chemical products must not be returned by Post. We reserve the right to only refund by Cheque, for Credit Card security reasons.

After 7 days and up to 3 months from the date of delivery unwanted goods may be returned at the Customer's expense, but a minimum of 25% of the original invoice price will be deducted for re-stocking and administrative costs. No carriage will be refunded. We reserve the right to refuse a return if the goods are out of date, damaged or part used.

However, goods purchased after our specialist advice has been accepted and which have been specified by us to solve a specific problem cannot be returned. This type of purchase no longer constitutes a 'blind purchase at a distance' having being subject to joint analysis and agreement with the Purchaser.

Product Kits that have been created and tailored for a Purchaser cannot be returned for Credit or Refund.

Timber, Joinery and Timber-Resin Splice Kits cannot be returned for Credit or Refund.

Paints that have been coloured correctly to your requirements cannot be returned for Credit or Refund.

If you think you have purchased the wrong product because we did not advise you correctly, please contact me personally.

David Moore, Managing Partner

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Property Repair Systems

T: 01626 331351 F: 01626 331143


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Other Property Repair Systems Sites: - how to use Boron based insecticides/fungicides to treat timber rots and insect attack - how to treat penetrating dampness in walls and plaster - how to treat patio decks and yacht decks - how to kill Dry Rot in buildings - epoxy resins for repairing wood, concrete, brick and stone - upgrade doors to 30 minutes fire resistance - how to quickly repair joists and beams of any size - our Home Site - treat steel with Intumescent Paint to provide fire protection - systems of repair, with step by step methods - how to repair timber beams - how to kill and prevent woodworm and death watch beetle - all your questions and our answers about woodworm treatment DIY

Site written by: David Moore

David Moore, B.A. (Hons.), C.T.I.S., C.R.D.S. Technical Author